We value public-private partnerships, and the role our union plays in training the public technologists we work with. Communications Workers of America (CWA) is currently the largest communications and media labor union in the United States, representing about 700,000 members in both the private and public sectors (also in Canada and Puerto Rico).[1][2
Since the advent of the telephone, CWA members have been at the heart of technological development. In 1918 telephone operators organized under the Telephone Operators Department of the International Brotherhood of Electrical Workers.
The initial union was disbanded and reformed in 1947 as the Communications Workers of America. Along with Unions like the IBEW, the CWA since then has formed both the technological and administrative backbone of our modern communications infrastructure.
In one way or another, CWA members have helped their employers’ customers “connect the calls.”
As modern communications technology explodes in complexity, CWA members still fulfill this crucial role. Secure, timely, trusted communications to the core constituents of your organization has become more important than ever to ensure the relevance and growth of your organization.
As such, we architect and engineer solutions in the following areas :
I. Digitization, Including :
Systems Architecture and Integration
Secure Channels
Database Construction
Data Processing and Stewardship
Image Processing
Information Delivery
Performance
Maintenance
Adaptation
Knowledge Management and Extension
II .Next-Gen Apprenticeship Recruitment, Skills Training and Knowledge Discernment
The future of unions and public-sector and serving agencies and advocacy groups depends on consistently recruiting, training, and retaining qualified apprentices while ensuring that your members are equipped with the knowledge and skills to thrive in a fast-changing world. Through a series of strategic partnerships, we’ve successfully conducted and managed large-scale training programs, retrained public workers in next-generation technologies, and promoted the dissemination and discernment of reliable information in an era of AI-driven misinformation.
Proven Experience in Large-Scale Training and Knowledge Building
Our extensive experience, combined with our collaboration with our union partners at CWA, enable us to help unions and public-sector workers stay informed about the issues most important and impactful to them. Our tools will help you create and manage impactful training and recruitment programs that not only retrain workers and apprentices in cutting-edge technologies but also provide critical education on the importance of discerning accurate information.
Equip Your Local Union to Combat Misinformation
In a world where AI-driven “hallucinations” and misinformation are rampant, , unions need more than technical skills; they need to protect their members from misleading or false information that could harm their jurisdictional operations and goals. Our technology training and literacy programs are designed to promote discernment and help your organization identify what constitutes reliable knowledge about core union issues—whether related to trade unions or public workers. We help you build a more informed and resilient membership, ensuring that your organization stays focused on facts and truth.
Widen Your Qualified Applicant Funnel
Recruiting skilled apprentices is essential to the growth of any union. We offer tools and strategies to expand your applicant funnel, ensuring you attract a diverse and qualified pool of candidates. Whether through targeted outreach or tech-driven recruitment methods, we help you efficiently identify the next generation of union members and public-sector workers.
Affordable, Efficient Recruitment Solutions
Our recruitment solutions streamline the process of identifying qualified apprentices, focusing on efficiency and affordability. We ensure that your organization can recruit top talent without unnecessary costs, allowing you to invest in the future with confidence.
Sustainable Union Growth and Knowledge-Driven Decisions
Today’s apprentices will become tomorrow’s skilled, dues-paying members. By providing next-gen training and promoting knowledge-driven decision-making, we help ensure the long-term sustainability of your union. Through our commitment to educating members about technology and critical issues, we help your union stay adaptable and forward-thinking in a fast-evolving landscape.
Why Choose UWS?
Proven Expertise in Collaboration with CWA: We’ve successfully partnered with CWA to retrain public workers and apprentices, delivering impactful training programs that enhance efficiency and knowledge within agencies.
Next-Gen Technology Focus: We equip apprentices and public workers with skills in next-generation technologies to help them maximize efficiencies in their agencies and workplaces.
Combating Misinformation: In an era of AI-driven hallucinations and disinformation, we provide tools and education to ensure your union members can discern reliable information on the issues that matter most.
Efficient, Cost-Effective Recruitment Tools: Our solutions make it easier to recruit top-tier apprentice candidates while staying within budget.
Long-Term Sustainability: By building a skilled, informed workforce, your union can grow and thrive in an era where knowledge and truth are more important than ever.
Ready to Secure the Future of Your Union?
Contact us today to learn how our training programs, recruitment strategies, and educational initiatives can help your union grow, thrive, and make knowledge-driven decisions in a complex, ever-changing world.
III. Ongoing Operations Support :
Ongoing Operations Support for Sustainable Success
We provide continuous operations support to help local unions, advocacy groups, and PFSAs navigate and manage the complexities of their daily operations. With up-to-date trainings and cutting-edge tools, we empower your team to tackle challenges and meet the operational imperatives of your mission. Whether it’s managing workflows, improving service delivery, or responding to security threats, we ensure your organization is prepared to succeed.
IV. Hosting and Security Updates
Cybersecurity and Technology Risk Mitigation
UWS and our partners and clients understand the critical importance of safeguarding sensitive information and protecting systems from threats. As public agency and government workers, we are uniquely trained to prioritize Personally Identifiable Information (PII) and implement the necessary cybersecurity measures to protect your organization from potential security breaches and bad actors.
Hosting and Security Updates: The Cornerstone of Protection
When it comes to hosting, security is our top priority. Our services include ongoing security updates to ensure that your organization’s systems and data remain updated and protected against evolving threats. Cybersecurity is an ever-changing techno-landscape; we will help you stay ahead of it by continuously updating your systems with the latest security patches, best practices, and protocols.
Be Proactive, Protect Your Data Through our Solutions:
- Regular Security Patches: Software and infrastructure need to be regularly updated with the latest security patches, minimizing vulnerabilities that can be exploited by malicious actors.
- Automated Backups and Recovery: Make sure you are provided and can access automated backups of your data, allowing your organization to recover quickly from any unforeseen incidents. Your critical information should always be accessible and protected.
- Threat Monitoring and Detection: Ensure your provider provides and educates you on real-time threats and offers detection systems that alert to any suspicious activity, allowing you to take immediate action before issues escalate.
Prioritize the Protection of Personally Identifiable Information (PII)
As professionals trained within the public sector, we understand the immense responsibility that comes with handling Personally Identifiable Information (PII). Ensure that you implement the most stringent protocols so that your members’ and clients’ private data remains secure, in compliance with government regulations and industry best practices.
How You Can Protect PII:
- Encrypt Data Transmission: Transmit data using industry-standard encryption protocols, ensuring that sensitive information cannot be intercepted or compromised during communication between your systems.
- Access Control: Strict access control measures should be implemented ensuring that only authorized personnel have access to PII. This minimizes the risk of internal or external breaches.
- Compliance with Government and Industry Standards: Make sure your systems are designed to comply with the latest data protection standards, including regulations like GDPR and CCPA, to ensure your organization meets its legal obligations regarding data privacy.
Cybersecurity Training and Risk Mitigation
Security is not something you can simply “leave to the experts.” Instead, make sure you educate your staff on how to recognize and respond to the latest and most common cybersecurity threats, such as phishing attacks and social engineering tactics. Cybersecurity awareness training empowers your team to serve as the first line of defense in protecting your organization.
Training Administartive Personnel To :
- Recognize Phishing Attempts: Learn how to spot suspicious emails or requests that could be attempts to steal sensitive information or gain unauthorized access to your systems.
- Use Best Practices in Handling PII: Teach your team how to handle and protect sensitive data securely, ensuring compliance with industry standards and reducing risk.
- Enhance Incident Response: Equip your staff with knowledge to respond quickly and effectively in the event of a security incident, minimizing downtime and potential financial and reputational damage to you and tour organization.
Why Choose UWS :
- Public Sector Expertise: As public agency and government workers, we regularly train to handle the most sensitive data with care and responsibility. We prioritize the security of your systems and data.
- Proactive Security Updates: UWS’ hosting services include regular security patches and updates, ensuring your systems are always protected against the latest threats.
- Complete Data Protection: From encrypted transmissions to strict access controls, we implement comprehensive measures to protect the habdling of your Personally Identifiable Information (PII) and comply with data protection regulations.
- Cybersecurity Training and Support: We provide the ongoing training and support to ensure your staff is well-equipped to handle potential cyber threats and security incidents.
Ready to Protect Your Organization from Cyber Threats?
Contact us today to learn how our cybersecurity and risk mitigation services can secure your systems and safeguard the sensitive information you handle.
For specific desired services and capabilities, please click on the above